Partners and Clients
Don’t just take our word for the quality of our workshops and services. Here’s feedback from some of our clients about our services in action
Our Partners:
Institute of Leadership: partnered with Confidence+
The Institute of Leadership is the professional membership body for an active, international community of over 50,000 leaders, managers, coaches and mentors – but they’re much more than a professional body. The Institute create world–class tools, deliver award–winning e–learning and undertake practical research to help unlock individual leadership potential.

After a successful meeting with John Mark Williams, the CEO of The Institute of Leadership, the three Founders of the programme (third year University of Worcester Law students Ellie Malek, Avielle Larbi and Harpreet Kaur Chahal) secured The Institute’s support. This ranges from access to resources such as funding, venues and their recognised programme accreditation to building solid relationships with those involved with The Institute who offer their knowledge to aid the development of the scheme.
Because of this thriving relationship and our shared vision of supporting young leaders, everybody that completes Confidence+ becomes a student member of The Institute, acquiring The Institute’s developmental tools as a result.
STAR Procurement
STAR Procurement initially engaged with us through the LGA Shared Service Expert Programme. Through this, we supported the client through significant changes to its shared services, including onboarding a new partner, a new staffing structure and looking at future growth options.
We also supported STAR Procurement in reviewing its existing shared service operations, and our training and expertise helped its leadership team articulate how to improve the existing shared service and ensure it is sustainable and fully prepared for future growth.
Several staff also took part in the Collaborative Business Management Programme. The programme was structured, covering five bespoke modules, with tools and templates to help bring academic research and theory into practice within a shared services environment.
Nichola Cooke, Assistant Director of STAR Procurement, said: “Our leadership and experience have grown exponentially through the natural evolvement of growing a shared service, but this training enhanced our ability to lead confidentially and in a more structured way to ensure our approach is robust and delivers the very best outcomes.”
Our Clients:
“The tools, templates and techniques described in this workshop were found to be extremely informative and having encountered these issues at first hand can confirm the effectiveness and benefits.”
Central Midlands Audit Partnership
“I discovered so much more about myself. It left me thinking about ways to incorporate what I’d learnt as a mentor, in my everyday working life, and vice versa. This is a very rewarding journey.”
- Chris Gee, Manager at Hitachi, on Power-Up! Mentoring
“The tools were also useful for internal projects… a useful workshop that was thought-provoking…every board member should attend…Should be delivered to all organisations looking to enter into shared services or collaborative working.”
Wyre Forest District Council
“Certainly from a university perspective, it’s fascinating to see the students have actually developed it themselves, but also that it’s going to develop their confidence in a way that traditional academics might not be able to do.”
Jenny Watkins, University of Worcester Law School Lecturer, on the Confidence+ programme
“I was invited to deliver a workshop to Year 5 students, helping them explore some of the key skills they’ll need in the workplace. It was brilliant to see how engaged they were, asking great questions and getting involved in activities I designed around sustainability—a topic that’s so important for the future. Their curiosity and enthusiasm made the session both fun and rewarding.”
- Adrian Ruddy, Clever Energy Midlands, on The Foundation Stone programme
Work with us
Why Milford?
At Milford, we blend academic depth with real-world acumen, committed to empowering your organisation’s growth. We’re more than just a consultancy; we’re your strategic partner, dedicated to navigating intricate landscapes and unlocking your full potential.
Our holistic approach is designed to resonate with diverse challenges, ensuring tailored solutions for every endeavour. With Milford by your side, you’re not just adopting a service but forging a partnership rooted in excellence and innovation.
Connect with us today and embark on a transformative journey tailored to your aspirations.